Tuesday, June 30, 2009

Coffee Time Meeting Minutes - 24th June 2009

Coffee Time Minutes – 24th June 2009

Welcome:

Good Morning to you all and thanks for coming along.

Who we are:

Coffee Time is a group where you can meet others in business and build relationships. We meet on the 2nd and 4th Wednesday of the month. Here at the Zenith Centre.

Apologises:

Sharyn Burgess, Kellie Booth, Simon Cook, Deb Rayner, Mark McCosker

Attendees:

Ann Thomas, Tony Bourke, April & Mark Izzard, Rae Phillips, Alan Jones, Jenny Abourizk, Dean Brown, Tarnia Gurney, Lyn Thompson, Tony Bourke, Ted O’Shannessy, John Mann, Christie & Darren Jones, Andrew Durin, Karen Gough, Jeff & Kerri Paine, Bob Thomson, Matthew Gregory, Jay Lewis, Graham Chew, Toni Oliver

Golden Rules

Can we show each other respect by only person to speak at a time. And hold all
Conversations, recommendations, till the end.

Wins:

Ann Thomas – Coffee News has built a strategic alliance

Christie Jones – Wiggle n Giggle has picked up teaching kids music in schools

Tony Bourke – AIIB – his book is on its way to Australia, there is to be a worldwide launch, 50 Authors, all about Service – title “in Service”

April & Mark Izzard - Unique Security – have picked up the security contract for the V8 supercars; there have also donated the alarm system and time to camp breakaway. Camp Breakaway has a 3yr waiting list and assists kids with disability and sickness and gives them time away from home and hospital.

Rae Phillips – Inspire Success – Central Coast Business Lawyers and Inspire Success are to do updates to businesses on the coast.

Tarnia Gurney – Planningwerx4U – just picked up 2 new companies to assist in their back office and Gurney Financial Services – just picked up 4 clients this week including an employer super to do.

Dean Brown – Woodview Finance and Home Loans – has followed up all people he met at the B2B night and has met with 2 of them.

Update on:

B2B Night in Newcastle – “Fantastic night, Best ever, really enjoyed myself, loved meeting new people “

28th May – Sydney Women’s Luncheon – was really nice, lots of new faces.

Introduce yourself:

Each person to say hi and who they are, what they do – 30 second spill.

Tarnia Gurney: Gurney Financial Services
Assisting Families and Small Business in consolidation of
Superannuation and setting up adequate insurance.

Lyn Thompson: LBH Promotions – letterbox distribution
B2B - booklet for businesses and networking nights
Lyn is also going to be doing events management and hosting of events.
Putting out a booklet to the local community small advertisement to A5. Goes out to 24000 residents and 1000 businesses in your area. Launching soon.

Jenny Abourizk: Job Centre Australia
Help people get into work, people who may only be able to work 8 hrs to 20 hrs per week, they are people returning to work. Some may have a disability – sore back, cancer, learning difficulties, wheel chairs, people suffer from stress or depression– helping people get back into the workforce. Job Centre does rehabilitation and training for all job applicants. If you would like to see how we can place a person in your work place to assist you, give me a call. And you may be entitled to government assistance.

Rae Phillips: Inspire Success
Human Resources – building relationships with staff, and building productivity. Assisting business to solve people problems. Now have some CD for sale with templates, forms, and policies on them.

Andrew Durin: BizSav
Dedicated to save business money on utilities – electricity, phone, aswell as cars and other products.

Darren Jones: Wiggle n Giggle
Teacher of music 0 – 5 yrs, Primary school teaching of music and vocational care

Christie Jones: Wiggle & Giggle
Music classes for children and pre natal as well, teach the parents to bond through music in the womb. And a birth coach.

Karen Gough: Australian Government Job Placement
Assisting people get jobs in the local community.

Jeff & Kerri Paine: Domestic Professionals
Cleaning the outside of your property
Also have a tag and test business – tagging and testing all electrical appliances and cords.

Bob Thomson: Digital Photograpy
Teaching at the community colleges at the moment. Writing some training manuals for the various courses that are coming up.

Matthew Gregory: Landin - Zenith Property and Business Manager.
Licenced Real Estate Agent, aswell as business manager for the Zenith Centre, Running the Café and Zenith Building

April & Mark Izzard: Unique Security
April is learning the business at the moment Central Coast based. Own security guards, not contractors, specialising in Patrols, Alarm Systems, Locksmith Services, Local and Community security. – Buy Local

Jay Lewis: Work cover Australia
Business Advisory Office for NSW. Assists small business in work cover and OH&S. Training

Graham Chew: OH&S specialist

Dean Brown: Woodview Home Loans & Finance
Assist individuals and families with home loans. Market slowing down a bit with First home buyers (FHB)

Tony: AIIB Insurance
Clients in Sydney, Newcastle, Central Coast.
Business insurance – PI, PL, Workers Comp, protects businesses. Have you had an annual review of your general insurance, if not see Tony.
Also – my book “in Service” out shortly, $2 from every book to go to the cancer council of Australia.

John Mann: JM Netwerx:
Account preparation for taxation and Bas, Bookkeeping and accounting, business coaching and planning, project management

Ann Thomas: Coffee News
Coffee News is a small flyer that goes to all coffee shops on the coast. You can advertise in there for a small fee. Affordable advertising. Weekly and everyone reads the articles and ads. One occupation per issue so no competition – (exclusive) Goes to all cafes and coffee shops on the coast. Available in Tuggerah, Toukley, Wyong, Terrigal, The Entrance, etc.

Ted O'Shannessy: Send Out Cards – customer care program
Distribution and Networking business – greeting cards, Select your card, type your message, click, they print, pack and post it. Teaching others how to be come senders of cards. Marketing online

Alan Jones: Active Assist
Hornsby to Newcastle. Business owners, sole traders, and companies up to 10 people. Keeping businesses on line. Business Coaching and specialists

Toni Oliver: Toni Oliver Conveyancing
Mobile conveyancer, specialising in individual matters with buyers and sellers of property – from first home buyers up.

Presentation: Jay Lewis – Work Cover Australia.

Jay is from the Work Cover Business Assistance Unit which provides information, education and assessments to small and medium businesses on the coast. He specialises in small businesses.

Ø Safety is for everyone – both employees and the employer
Ø Be proactive in safety
Ø Having a safe work place
o builds productivity
o staff culture
o less absentees
o less injuries
o cheaper premiums for workers comp
Ø Make sure you have a safe work environment – to save you money
Ø Is your workers compensation up to date, ensure it is covering the business
Ø Work cover provides free consultations and risk management
Ø Work place advisory business team can come out to your business if you have fewer than 20 employees up to 3 times a year. This can be for an assessment or staff training.(the government pays)
Ø In August 09 – work cover will be putting on some workshops on “Bullying” aswell as a OH&S
Ø Commitment is required from management of your business,
Ø Consultation to staff – talk to them, ask them what the issues are
Ø Put in place procedures and reporting
Ø Training for all staff helps your business
Ø Please take a “serious about safe business” pack and do you own assessment
Ø There is a free mentor program available if interest, goes for 8 months and start 26th of June.
Ø 7th July is a forum at Gosford for those interested – 4 per year
Ø Government has offered a $500 safety incentive
Ø Tarnia took notes at my last presentation and will put up on the blog for all.

Thanks Jay for coming out to speak to us. If you want to take a pack there is some on the table. Or contact Jay at jay.lewis@workcover.nsw.gov.au or log on to the website http://www.workcover.com.au/

Tony Bourke – Ignorance is not bliss. Workers comp is an important part of your business, especially if you are a company or employ staff. When you have a claim then your insurance premiums can go up. Make sure your serious on workers comp and make sure your staff are aware of their responsibilities of OH&S in and around your workplace.

Discussions:

Ø workers compensation and contractors – sole traders do not need workers comp unless they employ someone, companies yes, for a further clarification then go to the work cover website and complete the online questionnaire.
Ø There are some scams going around at the moment, especially through email. Please note – your mortgage broker, financial planner or Bank will never ask for your details through an email. Never provide your private information through email. Some other problem emails at this stage are – from Pay Pal, ECards, and Banks. Do not open these emails.

Thank you all for coming along. It was great to see so many people. Feel free to come along next time, bring a friend. Remember this group is for small business owners to help build relationships with other small business owners, and to offer assistance to others if needed.

For those available, please stay around and have a chat or catch up with someone.

Next Meeting:

Wednesday 8th July 2009 – 10.20 arrival for 10.30 starts.

Regards Tarnia

Sunday, June 14, 2009

Coffee Time Agenda - 24th June 2009

Agenda – Coffee Time – 24th June 2009


Open: Welcome by Tarnia

Apologises: Not able to attend:

Who we are? What is coffee time? When & Where? Tuggerah’s Zenith Centre. At 10.30am on the 2nd & 4th Wednesdays of the month.
Arrival 10.20am for 10.30am start. (Runs for about 1 hour)

Golden Rules Can we show each other respect by only person to speak at a time. And hold all conversations, recommendations, till the end.

Update on: How did the B2B Function at Magenta Shores go on the 18th June?

Networking: TBA

Education: TBA

Wins: Has anyone any wins

Presentations: Alan – Active Assist
Ted – SOC

Items of Discussion:
1. Each person to say hi and who they are, what they do – 30 second spill
2. Round table open discussion – but one at a time.

Coffee Time Minutes - 10th June 2009

Apologises:

Donna Llige, Toni Oliver

Attendees:

Kate Morris, Simon Cook, Mark McCosker, Rae Phillips, Alan Jones, Dean Brown, Tarnia Gurney, Craig Giles, Lyn Thompson, Tony Bourke, Ted O’Shannessy, John Mann, Ann Thomas, Deb Rayner, Christie Jones, Kelly Booth, April Izzard,

Who we are? What is coffee time? Small Businesses getting out and building relationships with others. When & Where?

Tuggerah’s Zenith Centre. At 10.30am on the 2nd & 4th Wednesdays of the month. Arrival 10.20am for 10.30am start. (Runs for about 1 hour)

Golden Rules :

Can we show each other respect by only person to speak at a time. And hold all conversations, recommendations, till the end.

Update on:

11th and 12th July is the Central Coast 2GO Parenting Expo, if anyone is interested, speak to Tarnia who will forward you the invite and information. Need to book in now.

BEC (Business Enterprise Centre) Tuggerah are having a Business Women’s Course over 5 weeks. Contact Lynne, Kim or Debbie for more info.

28th May – Sydney Women’s Luncheon – was really nice, lots of new faces. Next one in August.

Sorry for cancelling the last Coffee Time, on the 27th May – Business Women’s Connect – Central Coast Biggest Morning Tea which some of us attended.

Networking:

18th June – B2B @ Newcastle – speak to Lynne today if you want to go

Wins:

Mark - Supa Centre – has new leasing going ahead. Looking to be full for Christmas Trading.

David and Alan – have the website up and running http://www.activeassist.com.au/

Ted – Sendoutcards.com has been able to set up training sessions in Burwood and Mingara for SOC members. Bi-monthly seminar and training session. First session had 40 people turn up.

Lyn – B2B event on the 18th if you would like to go along. Please see her ASAP. New Book out this week to go to 20000 businesses on the coast and hunter. Lyn thanked Craig for printing the B2B booklet

Rae – Rae has picked up Prostrate Cancer Australia as a client. She will be their HR manager Australia wide.

Tony – Launched http://www.tonybourke.com.au/. Also if you would like to preorder his new book can do at the website. Launch of Book “In Service” 5 weeks away. It will be $22, with $2 per book going to the cancer council.

Items of Discussion:

Each person to say hi and who they are, what they do – 30 second spill.

John Mann: JM Netwerx:
Bookkeeping and accounting, business coaching and planning, project management

Mark McCrosker: Supa Centre – Tuggerah
Picking up, people looking at leases and should come on by Christmas.

Alan Jones: Active Assist
Business Coaching and specialists, Helping business owner develop and grow,

Dean Brown: Woodview Home Loans & Finance
Assist individuals and families with home loans. Market slowing down a bit with First home buyers (FHB)

Ted O'Shannessy: Send Out Cards – customer care program
Distribution and Networking business – greeting cards, Select your card, type your message, click, they print, pack and post it. Teaching others how to be come senders of cards

Tarnia Gurney: Gurney Financial Services
Assisting Families and Small Business in consolidation of Superannuation and setting up adequate insurance

Lyn Thompson: LBH Promotions – letterbox distribution & B2B - booklet for businesses and networking nights
B2B has gone to A4. Gone to Central Coast, Newcastle and Regional. Launch of new book is the 18/6/09. Lyn is also going to be doing events management and hosting of events.

Craig Giles: Centrum Printing
Printing jobs large or small. DL flyers, Catalogues, books, brought a selection to show all. Get what you want, customize for the customer, and service for you.

Ann Thomas: Coffee News
Coffee News is a small flyer that goes to all coffee shops on the coast. You can advertise in there for a small fee. Tuggerah, Toukley, Wyong, Terrigal, The Entrance, etc.

Deb Rayner: Endota Spa
Beauty and relaxation day spa. Endota is up for sale at the moment. 2 interested parties if you know anyone interested in buying Endota Kooindah Waters, please ask them to contact

Rae Phillips: Inspire Success
Human Resources – building relationships with staff, and building productivity.

Tony Bourke: AIIB Insurance
Clients in Sydney, Newcastle, Central Coast. Business insurance – PI, PL, Workers Comp, protects businesses.

Christie Jones: Wiggle & Giggle
Music classes for children and pre natal as well. And a birth coach.

Kate Morris: Joyful Healing and Wellness
Specialising in Bowen Therapy, Reiki, and Pregnancy Massage.
A new business with Lifewave. A special pad to assist in pain management, weight management, energy and sporting therapy. www.lifewave.com/joyfulhealingandwellness.com.au

Kellie Booth: Booth Learning
Assisting individuals with their learning and development. Based in Ourimbah and Hornsby

April Izzard: Unique Security
April is learning the business at the moment. Mark and Cassie running it. Growing quickly. Central Coast based. Own security guards, not contractors, specialising in Patrols, Alarm Systems, Locksmith Services, Local and Community security.

Simon Cook: Toshiba - Central Coast & World Pacific Telecommunications
Sales Manager for Toshiba – Photocopiers and Multifunction centres. If you want to save money on your phone bill contact Simon


Our Speaker today is Simon Cook on Communications:

Ø Communications:
o Look around, don’t put up with bad service on your phones, mobiles and internet.
o There is always a special. Ask
o Telstra and Optus insist on asking for a contract usually for 12 or 24 months, always negotiate to get what you want.
o There are usually better rates, ask, some times you can talk them down
o Billing on STD and local calls - look around for the best rate and then ring your provider and ask what they can do. Let them know what you have found and see if they will match the rate.
o Usually the telephone companies have high margins, so always ask.
o Be careful with voice over IP – sometimes there are hidden costs, Aswell as no internet speed or coverage. You may even need to upgrade your internet speed to get voice over IP.
o Be careful with who you sign up with – coverage can be limited in some areas.

Ø Back Ups:
o Who has a back up system?
o When do you back up? Daily, Weekly, monthly.
o Where is it located? On site or off.
o Is it on a server or a tape?
o Where do you store all of your documents? How safe is it?
o Maybe think of Network scanning. Toshiba and others can scan all documents and record them on an external server for you.
o Network – scan documents > File > and backup
o There are software solutions out there. Most IT providers can offer something. A couple are shadow protect, refine, Toshiba, carbonite
o You should do regular backups. Whether daily on a tape or to an external sever.
o If having discs or tapes, hold them off site. If you run a business at home, store at a friend or family home, or at with your IT provider.
o Remember that even emails need to be saved for legal purposes.
o Record holding
§ Business email – always
§ Taxation – 5 years
§ Financial – 7 years
§ HR – 25 years
o We should make a contingency plan for if something was to happen “a disaster plan” /risk analysis


Thanks Simon, for your thoughts on Communications and Backs up.


There are some scams going around at the moment, especially through email. Please note – your mortgage broker, financial planner or Bank will never ask for your details through an email. Never provide your private information through email.

Some other problem emails at this stage are – from Pay Pal, ECards, and Banks. Do not open these emails.

On another note: a couple of months ago we had some gentlemen come along from a company called Paperpoort which did advertising on a bag. Some of you may have signed up, or even paid to have some printing done. I have had a few of the group contact me about this matter and how they cannot be contacted now. I have tried to contact them to no avail aswell. I have also been in touch with the ACCC. They have advised me to let my group know that if you did do any business with this company/person’s then you can write to them and give 7 days for them to get in contact with you. If no luck, then you can go through the QLD Small Claims Tribunal to get your money back.

I need to make this statement to cover myself and our group: I will say that Coffee Time is open to all business owners, whether it is a home or small business. Coffee Time is for you to meet others and have a coffee and chat. If people that attend Coffee Time, build friendship or associations and complete business through their contacts that they may meet at Coffee Time, then that is excellent. That business will be between you and that person/s, Coffee Time and Tarnia Gurney, will not be held liable.

On a brighter note: Rae will bring some flyers for Kate from the Prostrate Foundation for her breast cancer function in October. If you would like a flyer on Prostrate Cancer, contact Tarnia as she has some.

Just to let you know that over the past couple of months some people/clients of mine have had to go hardship or bankrupt. This is a big life altering change. If you, or anyone you know that needs assistance there is people in our group that can help. Whether it is sorting out finances, a budget with Tarnia, Dean to assist with remortgaging, or Ted to assist in Debt Elimination planning, we are all here to help others. So remember we can often sit down with someone for a free consultation to have a chat on how we or others can help. I also have received some genetic letters if you need them to send to your creditors, etc, to organise a payment plan or options. Just ask, before it’s too late.

Thank you all for coming along. It was great to see so many people. Feel free to come along next time, bring a friend. Remember this group is for small business owners to help build relationships with other small business owners, and to offer assistance to others if needed.

For those available, please stay around and have a chat or catch up with someone.

Next Meeting: Wednesday 24th June 2009 – 10.20 arrival for 10.30 starts.

Regards Tarnia