Coffee Time Minutes 11th July 2012

Welcome

Welcome to our new visitors – Alyson


Apologies

Tony Bourke, Kathy Maree, Kathy Bree, Debbie Thompson, Kate Morris


Who we are?

Small and Home Business owners meeting to build relationships from other SBO’s.


What is CT?

Relatively casual meeting group, where you can network, talk about business ideas and strategies, and learn from one another.


Where?

Tuggerah’s Zenith Centre.


When?

At 10.30 am on the 2nd & 4th Wednesdays of the month. Arrival 10.25 am for 10.30 am start. (Runs for about 1 hour)


Update on our Raffle?

Today we raised $31 bringing the total this year raised $374.50 (including this week’s total) for this year for the Iris Foundation in 2012.

This year we will continue with our Raffles and donation to Iris Foundation. This year we will do a raffle again for the Iris Foundation. We will be looking for prizes/donations up to the value of $10. Its will be up to you if you would like to participate and none should feel obliged. Tickets will be $2 each, or three for $5.

Updated Members

We have over 120 members for Coffee Time. You can come when you are free, never feel obligated and always feel welcome. I have a list with everyone who has come along to Coffee Time; I am updating the distribution list. If you would like to be included, please check your details are correct, update where necessary and add if not on there.

I have bought a card box for everyone’s cards and the folders were ripped. Please utilise the card holder box, please pass around each meeting, and feel free to support each other and utilize their services.


Recap of last meeting

Who was here last meeting? Who remembers what we talked about? Did we put into practice? How did we go?


Workcover

Don’t forget Jay can come out to your workplace and do a free assessment; you can then get a $500 voucher/credit towards purchasing safe office things (chair, etc). Jay also has workshops, one on one meeting and assessments currently available. If you wish to have a free appointment with Jay please contact him on jay.lewis@workcover.nsw.gov.au

Upcoming Networking:

• Coffee Time 8th August – Open Forum – Marketing in your business

• Coffee Time 22nd August – Insurances and your business – Tony Bourke and Kellie Targett

• Coffee Time 12th September - Open Forum – Sales

• Coffee Time 26 September – NSW Business Chamber - Daniel Farmer

• Coffee Time 10th October – TBA

• Coffee Time 24th October – TBA

• Coffee Time 14th November – Open Forum – Preparing for 2013

• Coffee Time 28th November – Security in your business – Mark Izzard

• Coffee Time 13th December – Christmas Party – Morning coffee meeting and luncheon

• Fridays round the coast SBNG – 3rd Friday here at Zenith

• BWC lunches on each month – for more info contact Kym Williams

• Success Women’s Networking Luncheon – 26th July – Christmas in July



Education:

2012 – Visit BEC upstairs or log on to www.ccbec.org.au

BEC has Memberships available:

- Business Basics Membership - $249.

- Business plus Membership - $748.

For more information, please speak to Darren or Debbie at the BEC – 02 4355 4885




Update:

• Business Expo – 19th September at Mingara

• B2B last night at Terrigal’s Country Comfort Inn was great. Staff, Food and Service was fantastic. Lots of new people as well. Fun times were had.


Who are you & what do you do: 30 Sec story about you

Tarnia Gurney
Gurney Financial Services http://www.gurneyfinancialservices.com.au/
Planningwerx4U http://www.planningwerx4u.com.au/

Leeanna
Gem Candles http://www.gemcandles.com.au/
Intimate Whispers http://www.intimatewhispers.com.au/

Lyn Thompson
Buy Local online/ LBH Promotions/ B2B http://www.b2bwithatwist.com.au/

Bev and Dawn
Iris Foundation http://www.irisfoundation.org.au/

Nicolette Gregory
Artistique Photography http://www.artistiquephotographybynicolette.com.au/

Moria Bayliss
Herbalist moirabayliss@hotmail.com

Toni Fountain
Insight Health http://www.insighthealthaustralia.com.au/

Jenny Abourizk:
Job Centre Australia http://www.jobcentreaustralia.com.au/

Paul McCarthy
Lakes Mail pmccarthy@lakesmail.com.au

Rachel Dillon
Elite Embroidery http://www.eliteembroidery.com.au/

Glenn Kirkwood
The Referral Guy http://www.australiasmarketingmentor.com/

Natalie Williams
ET Australia http://www.etaustralia.com/

Danielle Cope
Work Experience Student from ET Australia

Alyson
Paper Weight Designs paperweightdesigns@bigpond.com


Wins

Paul – Sold his first ad on his 2nd day.
Toni – Insight Health is putting on a fulltime receptionist in August
Nicolette – has received another award for a portrait
Leanna – got 9 parties booked at the clicks at the flicks night for intimate whispers;
Leanna - Finalist in Favorite Product Awards;
Leeana - won an overnight stay at the country comfort last night.
Tarnia – picked up a trophy for being a finalist at the Northern Lakes Chamber of Commerce.
Tarnia – has been invited to her first conference as an adviser.
Tarnia – has been nominated for the AFA awards, and some of her clients have voted for her as well.
Jenny – Meat at Georges is a finalist in the Wyong Chamber of Commerce Awards this week
Jenny – Job Centre Australia is a finalist in the Wyong Chamber of Commerce Awards this week.


Presentation today

Human Resources – Open Discussion

• What is human resources?

o The personnel of a business of organisation

o The department of a business or organisation that deals with administration, management and training or personnel.

• What do they do?

o Deal with staff problems

o Performance management of staff

o How to hire and fire

o Training

o Keep staff happy

• Training – make sure you have procedure and office manuals for your business.

• Ensure training is at induction as well as ongoing

• Keep in touch with your staff to ensure they are happy

• By keeping in touch with staff you can keep tabs on what’s happening and what they need help on

• Look at your team; who makes it up; where can each person bring some thing different to the table and help make the team better

• Make sure everyone is accountable; even the boss

• Have steps in procedures so people can understand what is the task

• Ensure staff know what is expected from them

• Ensure staff are trained properly in products and their job

• Ensure use of job descriptions

• Make sure you are compliant in work – agreements, wages, workers compensation, etc

• Make sure your terms of employment are up to date

• Put training manuals online, for easy access as well as having them updated

• Set targets for your team

• Have regular staff meetings to see how everyone is going

• Look at rewards – Friday drinks, bonuses, flowers, awards

• It’s the little things that make a good team – reward when you can – a thankyou will do as well

• Know what drives your team

• Be fair and state up front what you expect

• Make sure you have realistic KPIs, and people understand what they are and why you have them

• Make KPIs achievable

• Train your staff to reach their KPIs

• Ensure you have discipline and consequences if not meet, but explain why

• Have a team rather than someone who works for you

• Get feedback from your team

• Work together, not against each other

• Who does what and why? Accountability

• Bosses make mistakes too

• Look at people in your team, or who you want in your team, who wants to work together, time to give, mix of men and women, different skills

• Have a board of advisers to help you the business owner be accountable.

• Semi retired or retired people are always willing to be mentors.

• The BEC have mentors aswell if you are interested, run upstairs and see the team.

• Rotary can also supply you with a mentor

For further information on Human Resources go to

 http://www.inspire-success.com/ or Call Rae Phillips

or

http://www.nswbusinesschamber.com.au/ or call Daniel Farmer


Thanks everyone for your participation, hope everyone got something out of it.

Planningwerx4u has Business Planning CD’s for $50 (+ GST) each, if you would like one please let Tarnia know.

Winner of today’s raffle – Glenn and Leeana

Today we raised $31 for Iris Foundation.

Thanks and see you next time

NEXT MEETING: 8th August - arrive 10.25am for 10.30 start – sharp

Presentation – Open Forum about marketing your business as a small business owner.

Coffee Time Minutes - 11th July 2012

Welcome
Welcome to our new visitors : Shan


Apologies
Dawn and Bev, Melissa Cooper, Tony Bourke, Rachel Dillon


Who we are?
Small and Home Business owners meeting to build relationships from other SBO’s.


What is CT?
Relatively casual meeting group, where you can network, talk about business ideas and strategies, and learn from one another.


Where?
Tuggerah’s Zenith Centre.


When?
At 10.30 am on the 2nd & 4th Wednesdays of the month. Arrival 10.25 am for 10.30 am start. (Runs for about 1 hour)


Update on our Raffle?
Today we raised $30 bringing the total this year raised $343.50 (including this week’s total) for this year for the Iris Foundation in 2012.

This year we will continue with our Raffles and donation to Iris Foundation. This year we will do a raffle again for the Iris Foundation. We will be looking for prizes/donations up to the value of $10. Its will be up to you if you would like to participate and none should feel obliged. Tickets will be $2 each, or three for $5.


Updated Members
We have over 120 members for Coffee Time. You can come when you are free, never feel obligated and always feel welcome. I have a list with everyone who has come along to Coffee Time; I am updating the distribution list. If you would like to be included, please check your details are correct, update where necessary and add if not on there.

I have bought a card box for everyone’s cards and the folders were ripped. Please utilise the card holder box, please pass around each meeting, and feel free to support each other and utilize their services.


Recap of last meeting
Who was here last meeting? Who remembers what we talked about? Did we put into practice? How did we go?

Work Cover .


Workcover
Don’t forget Jay can come out to your workplace and do a free assessment; you can then get a $500 voucher/credit towards purchasing safe office things (chair, etc). Jay also has workshops, one on one meeting and assessments currently available. If you wish to have a free appointment with Jay please contact him on jay.lewis@workcover.nsw.gov.au


Upcoming Networking:

• Coffee Time 25th July – TBA – Human Resources in your business

• Coffee Time 8th August – Open Forum – Marketing in your business

• Coffee Time 22nd August – Insurances and your business – Tony Bourke and Kellie Targett

• Fridays round the coast SBNG – 3rd Friday here at Zenith

• BWC lunches on each month – for more info contact Kym Williams

• Success Women’s Networking Luncheon – 26th July – Christmas in July

• 13th July – Westpac Race Day – we have booked 2 tables of 10.

• Chicks at the flick - $26 18th July – movie is Magic Mike


Education:

2012 – Visit BEC upstairs or log on to www.ccbec.org.au

o BEC & Work cover courses – keeping small business safe

o 19th June – Sole Trader - not using subcontractors or employing staff

o 19th June or 24th July – Employing staff

o 24th July - Using subcontractors

o Social Media 19.7.12


BEC has Memberships available:

- Business Basics Membership - $249.

- Business plus Membership - $748.

For more information, please speak to Darren or Debbie at the BEC – 02 4355 4885


Update:

• Business Expo – 19th September at Mingara


Who are you & what do you do: 30 Sec story about you

Tarnia Gurney

Gurney Financial Services http://www.gurneyfinancialservices.com.au/
Planningwerx4U http://www.planningwerx4u.com.au/

Leeanna
Gem Candles http://www.gemcandles.com.au/
Intimate Whispers http://www.intimatewhispers.com.au/

Judy Roffy
Buy Local online/ LBH Promotions/ B2B http://www.b2bwithatwist.com.au/

Debbie Thompson
Group Ability http://www.groupability.com.au/

Alan Turvey
Yes to this http://www.yestothis.com/

Jahne Peart
Exploring Names jahne@hotcollections.com.au

Sylvie Carter
Axiom Services http://www.axiomservices.com.au/

Shan Lawson
Centrefield Coaching http://www.centrefieldcoaching.com.au/


Wins
Leanna – Got a feature in the Business Awards (NLBCC)
Debbie & Alan to do a workshop together – 31st July
Jayne – has had a lot of interest since her article in the local newspaper

Presentation today 
No presentation today – open forum about business

Thanks everyone for your participation, hope everyone got something out of it.

Planningwerx4u has Business Planning CD’s for $50 (+ GST) each, if you would like one please let Tarnia know.

Winner of today’s raffle – Shan, Sylvie and Tarnia

Today we raised $30 for Iris Foundation.

Thanks and see you next time

NEXT MEETING: 11 July - arrive 10.25am for 10.30 start – sharp

Presentation – Open Forum about Human Resources in the business.

Coffee Time Minutes - 27th June 2012

Welcome to our new visitors – Nicole, Bec, Alan, Sharyn

Apologies - Patrick, Toni Fountain, Mel Cooper, Kathy Bree

Who we are?  Small and Home Business owners meeting to build relationships from other SBO’s.

What is CT? Relatively casual meeting group, where you can network, talk about business ideas and strategies, and learn from one another.

Where? The Edge Cafe, Tuggerah’s Zenith Centre.

When?  At 10.30 am on the 2nd & 4th Wednesdays of the month. Arrival 10.25 am for 10.30 am start. (Runs for about 1 hour)

Update on our Raffle?  Today we raised $28 bringing the total this year raised $313.50 (including this week’s total) for this year for the Iris Foundation in 2012.  This year we will continue with our Raffles and donation to Iris Foundation. This year we will do a raffle again for the Iris Foundation. We will be looking for prizes/donations up to the value of $10. Its will be up to you if you would like to participate and none should feel obliged. Tickets will be $2 each, or three for $5.

Updated Members -  We have over 120 members for Coffee Time. You can come when you are free, never feel obligated and always feel welcome. I have a list with everyone who has come along to Coffee Time; I am updating the distribution list. If you would like to be included, please check your details are correct, update where necessary and add if not on there.

I have bought a card box for everyone’s cards and the folders were ripped. Please utilise the card holder box, please pass around each meeting, and feel free to support each other and utilize their services.


Recap of last meeting - Who was here last meeting? Who remembers what we talked about? Did we put into practice? How did we go?

Goal Setting - Make sure you write down your goals and visit them regularly.

Workcover

Don’t forget Jay can come out to your workplace and do a free assessment; you can then get a $500 voucher/credit towards purchasing safe office things (chair, etc). Jay also has workshops, one on one meeting and assessments currently available. If you wish to have a free appointment with Jay please contact him on jay.lewis@workcover.nsw.gov.au


Upcoming Networking:

• Coffee Time 11th July – Open Forum – Budgeting and finances
• Coffee Time 25th July – TBA
• Coffee Time 8th August – Open Forum – Marketing in your business
• Coffee Time 22nd August – Insurances and your business – Tony Bourke and Kellie Targett
• Fridays round the coast SBNG – 3rd Friday here at Zenith
• BWC lunches on each month – for more info contact Kym Williams
• Success Women’s Networking Luncheon – 26th July – Christmas in July
• 13th July – Westpac Race Day – we have booked 2 tables of 10. And we have 2 seats left on the Coffee Times table. Tickets are $95 each, money due immediately.
• Chicks at the flick - $26 18th July – movie is Magic Mike


Education:

2012 – Visit BEC upstairs or log on to www.ccbec.org.au

o BEC & Work cover courses – keeping small business safe
 -  24th July – Employing staff
 - 24th July - Using subcontractors

BEC has Memberships available:

- Business Basics Membership - $249.
- Business plus Membership - $748.

For more information, please speak to Darren or Debbie at the BEC – 02 4355 4885


Update:

• Business Expo – 19th September at Mingara


Who are you & what do you do: 30 Sec story about you


Tarnia Gurney
Gurney Financial Services http://www.gurneyfinancialservices.com.au/
Planningwerx4U http://www.planningwerx4u.com.au/

Dawn & Bev
Iris Foundation http://www.irisfoundation.org.au/

Rachel Dillon
Elite Embroidery http://www.eliteembroidery.com.au/

Kellie Targett
Insurance Adviser net ktargett@iaa.net.au

Leeanna
Gem Candles http://www.gemcandles.com.au/
Intimate Whispers http://www.intimatewhispers.com.au/

Marama Carmichael
Essential Wellbeing http://essentialwellbeingforbusiness.com/

Kate Morris
Events with Pizazz http://www.eventswithpizazz.com.au/

Lyn Thompson
Buy Local online/ LBH Promotions/ B2B http://www.b2bwithatwist.com.au/

Judy Roffy
Buy Local online/ LBH Promotions/ B2B http://www.b2bwithatwist.com.au/
Jay Lewis
Work Cover NSW http://www.workcover.com.au/

Paul McCarthy
LDN Local Direct Network http://www.ldn.net.au/

Bec
BBX http://www.bbx.com.au/

Debbie Thompson
Group Ability http://www.groupability.com.au/

Katy Gregory
Landin http://www.landin.com.au/

Alan Turvey
Yes to this http://www.yestothis.com/

Sharyn Burgess
Wyong Neighbourhood Centre http://www.wyongneighbourhoodcentre.org.au/

Nicole
The Edge Café & Bar http://www.theedgecafebar.com.au/


Wins

Leanna – just signed her first male sales consultant for intimate whispers in Victoria
Leanna – Won home Based business with the Northern Lakes Business Chamber Awards
Debbie – Signed her first international client
Lyn – 20000 attended buy local in may 12.
Marama – signed a 12 month contract with a large company in Sydney to do work with search optimization.


Presentation today - Work cover -with Jay Lewis

• New laws came out in January 2012
• Changes to the names
• In line with other states in Australia
• Previously known as Employer is now known as PCBU
• Previously known as a employee is now known as a worker (somebody engaged)
• Worked can be casual, fulltime, contractors, apprentices, volunteers.
• Basically work cover is common law.
• Common law – to look after people doing work for you
• Ensure premises are safe,
• Ensure machines are safe
• Responsibility to train and adequately show OHS procedures have been taught
• Need to have good systems in place
• Manage risks
• Risk consultations with your workers to find out if there is any concerns
• PCBUs have a legal responsibility to talk to all engaged workers
• Consult between different parties. Example; you have a worker, and you rent a shop, and the body corp. need to all be talking and aware of issues.
• All employers (PCBUs) have a duty of care
• Volunteers need to be looked after aswell.
• Need to identify possible risks
• Notify people – PCBUs, workers
• There is a code of practice now with work cover
• For more information go to http://www.workcover.nsw.gov.au/Pages

Please note this is just nbotes - for full information please refer to the website. Gurney Financial Services is not and will not be liable for any advice given.

Thank you Jay for coming out to speak to us in relation to the changes in work cover.

If you would like the handouts from today, then please contact Jay at jay.lewis@workcover.nsw.gov.au  or go to the website http://www.workcover.com.au/

Thanks everyone for your participation, hope everyone got something out of it.

Planningwerx4u has Business Planning CD’s for $50 (+ GST) each, if you would like one please let Tarnia know.

Winner of today’s raffle – Judy Roffey

Today we raised $28 for Iris Foundation.

Thanks and see you next time

NEXT MEETING: 11 July - arrive 10.25am for 10.30 start – sharp

Presentation – Budgeting and Financials – open discussion and forum.