Coffee Time Minutes - 13.5.09

Open:

Welcome by Tarnia

Attendees:

Kate Morris, Simon Cook, Mark McCosker, Rae Phillips, Alan Jones, Donna Llige, Dean Brown, Toni Oliver, Tarnia Gurney, Craig Giles, Lyn Thompson, Tony Bourke, Ted O’Shannessy

NOTE:

Tony Bourke to be the official time keeper and (Ding a Ling)

Apologises:

Not able to attend: Kevin Gregory, John Mann, Angela Anthony, Kathleen Crumblin, Kelly Booth, Deb Rayner, Bob Thompson, Sharyn Burgess

Who we are? What is coffee time?

Small Businesses getting out and building relationships with others. When & Where? Tuggerah’s Zenith Centre. At 10.30am on the 2nd & 4th Wednesdays of the month.
Arrival 10.20am for 10.30am start. (Runs for about 1 hour)

Golden Rules:

Can we show each other respect by only person to speak at a time. And hold all conversations, recommendations, till the end.

Update on:

12th May 2009 – Wyong Chamber of Commerce Baby Show at Tuggerah Supa Centre. Went well, I got about 50 names of people to contact. Numbers down on last year

11th and 12th July is the Central Coast 2GO Parenting Expo, if anyone is interested, speak to Tarnia who will forward you the invite and information. Need to book in now.

26th May – BEC (Business Enterprise Centre) Tuggerah and Wyong Shire Council are having a Mini Expo for Home & Small Businesses to come along and meet others. Need to speak to Darren and book in ASAP. Will be held at Wyong Shire Council Chambers, Hely Street Wyong. 10am – 4pm

Networking:

26th May – B2B @ Magenta Shores – book in this week
27th May – Biggest Morning Tea at Mingara
28th May - Biggest Morning Tea at Koowinah Waters
28th May Sydney Business Women’s Network Luncheon at Wallarah Bay Recreational Club, Gorokan. Please contact Tarnia for further information.

Education:

Over the past couple of weeks I have attended some courses and information sessions on Managing Through turbulent times, Selling in a tight market and Work Cover. My notes and info will be made available on the blogs and Planningwerx4u website.

Jay from Work Cover has agreed to come along and talk to us if we would like a presentation on work cover and small business. Tarnia asked attendees if this would be good, all voted for session with Work Cover, Tarnia will book Jay for end of June

Items of Discussion:

Each person to say hi and who they are, what they do – 30 second spill.

Wins:

Ted – Sendoutcards.com has got Big Al (Tom) to speak at one of the Sendoutcards functions- 30/5/09 at St Georges Leagues club – if anyone is interested in going along, please see Ted. Ted has also been able to organise and set up bi-monthly seminar and training session for all Central Coast Sendoutcard.com users. Training will be about the site, building your business and marketing and sales. These sessions will be held at Mingara on the Central Coast and Sydney.

Lyn – Was the MC for the Baby Expo yesterday. Had lots of fun. She was also a judge.

Tony – Launch of Book “In Service” 5 weeks away. It will be $22, with $2 per book going to the cancer council.

About US:

Simon Cook: Toshiba - Central Coast
World Pacific Telecommunications
Sales Manager for Toshiba – Photocopiers and Multifunction centres. If you want to save money on your phone bill contact Simon

Rae Phillips: Inspire Success
Human Resources – building relationships with staff, and building productivity.

Lyn: LBH Promotions – letterbox distribution and B2B - booklet for businesses and networking nights.

New booklet to go out to 25,000 people in your chosen area. 1,000 to businesses and 24,000 to homes. B2B going to A4. Going to Central Coast, Newcastle and Regional. Launch of new book is the 18/6/09. $95 + GST for 7 events, or go in the book and get to go for free

Mark McCosker: Tuggerah Supa Centre Manager
Finding it hard to get the shops to work together and promote themselves. Keep marketing

Alan Jones: Active Assist
Business Coaching and specialists. Helping business owner develop and grow, Best lines heard this week: I have enough sales; I do enough networking; how many mothers’ here, bad luck”.
Be better managed and planned, make sure your staff isn’t running your business into the ground.

Craig Giles: Centrum Printing
Printing jobs large or small. DL flyers, Catalogues, books, brought a selection to show all. Get what you want, customize for the customer, and service for you.

Donna Llige: Ultra Print
Photocopying and printing, including wide format printing, scanning, laminating,
We have a phone meeting on tonight if anyone is interested, see me after the meeting.

Ted: Send Out Cards – customer care program
Distribution and Networking business – greeting cards. Select your card, type your message, click, they print, pack and post it. Teaching others how to be come senders of cards

Dean Brown: Woodview Home Loans & Finance
Assist individuals and families with home loans. Busy with First home buyers (FHB). Working closely with Toni Oliver and really busy

Tony Bourke: AIIB Insurance
Clients in Sydney, Newcastle, Central Coast. Business insurance – PI, PL, Workers Comp, protects businesses.

Tarnia Gurney: Gurney Financial Services
Assisting individuals and families with their superannuation and insurance needs
Planningwerx4U – building another website

Toni Oliver: Toni Oliver Conveyancer.
Mobile Conveyancing. Assisting clients in buying and selling of properties. Both in commercial and residential.

Kate Morris: Joyful Healing and Wellness
Specialising in Bowen Therapy, Reiki, and Pregnancy Massage. Buy one, and get ½ prices on second session. Just purchased some special pad, to assist in pain management, weight management, energy and sporting therapy. Look at www.lifewave.com/joyfulhealingandwellness.com.au

Presentations:

Dean Brown – Woodview Finance and Mortgages

Relationships with your banker/mortgage broker

Ø Build your referral systems
Ø Make sure you have a good relationship with your banker, finance person or mortgage broker
Ø If getting a loan, you will need to show that you have the relationship with a bank.
Ø Ask for referrals from others
Ø When you receive a referral, follow up with both the person who gave you the referral aswell as the new referral.
Ø Re getting a mortgage – banks are asking for proof of savings, now need 3% to 5% savings deposit. Lenders are only lending up to 90% of the value.

Rae Phillips – Inspire Success

Hints for Improving your Relationships

1. Focus on them
§ Listen intently
§ Don’t expect anything back
§ Turn off your phone - leave your blackberry alone
§ Act as a host – not a guest

2. Respect Them
§ Respect their time – turn up on time, finish on time
§ Respect others personal space
§ Respect cultural beliefs
§ Gen Y won’t automatically give it – neither will Gen Z!

3. Give to Them
§ Remember their name or the last time you met
§ Comment on something they have done that you are impressed with
§ Recognize effort or trying hard
§ Think abundantly for you and others – be a connector of people

4. Be true
§ Your personal integrity – what do you believe in?
§ Stand up for yourself or those you believe in
§ Sharpen the saw! Get better at what you do
§ Plan, Prioritise and be organised
§ Get your own time out
§ Remember that your personal brand is everything.


Open Discussion:

On Generation X, Y and Z. Rae have some CD’s and books on Generation’s and relationships if you are interested see her and she will lend to you.

Official Close:

Next meeting we will have Donna Llige talking about Printing and Simon Cook talking about Telecommunications.

If you would like to speak at one of our Wednesday events, please come and see me before you leave.

Thank you all for coming along. It was great to see so many people. Feel free to come along next time, bring a friend. Remember this group is for small business owners to help build relationships with other small business owners, and to offer assistance to others if needed.

For those available, please stay around and have a chat or catch up with someone.

Next Meeting: Wednesday 10th June 2009 – 10.20 arrival for 10.30 starts.

Regards

Tarnia